Terms & Conditions

Bookings & Payments

A completed booking form together with a deposit of £150 per person must be received within the stipulated time of seven days from your telephone booking or e-mail reservation. If your booking is within ten weeks of your holiday date, full payment must be forwarded with the booking form.

We highly recommend that you take out appropriate holiday insurance which covers you for extreme sports.

Full payment should reach us not later than 10 weeks prior to departure. If payment is not received, Family Friendly Skiing Limited reserves the right to cancel your booking and charge cancellation fees.

No contract shall exist between Family Friendly Skiing Limited. and the client until a deposit and completed booking form have been received. Confirmation and invoice will be issued to the party leader once all booking details are confirmed. The said party leader undertakes full responsibility to pay full price for the holiday ten weeks prior to departure.


Cancellations by the client prior to departure for whatever reason must be made in writing to Family Friendly Skiing Limited, and the appropriate charges/reimbursements will be made upon receipt of your letter.

New this year we will be taking ski pass payment 2 weeks prior to your arrival guaranteeing you the best rates in sterling, if for any reason you do not use your ski pass during your holiday, or should have to cancel your holiday we will reimburse any ski pass and ski hire money taken to date.

Notice of cancellation:

More than 10 weeks Loss of deposit
6 - 10 weeks 40%
4 - 6 weeks 60%
2 - 4 weeks 75%
Less than 2 weeks 100%


All damage caused by a client to the accommodation, property or contents therein, whether accidental or otherwise, must be paid for in the resort.


All personal belongings and baggage, including skis, are at all times and in all circumstances at the owner's risk, and covered by their insurance. Where a third party is involved, Family Friendly Skiing Limited accepts no liability for loss, damage or delay.


Family Friendly Skiing Limited does not accept liability for the actions of any company, person or circumstances over which we have no control. This includes ski lift, ferry, train, flights and bus companies. Clients travelling by air are bound by the terms and conditions of the airline with whom they are travelling, signing a separate booking form to obtain protection with the licensed tour operators ATOL.

Price Guarantee

We guarantee that no surcharges will be added once you have made a confirmed booking. We reserve the right to increase or decrease the price of our holidays at will, however, the price shown on the confirmation of booking invoice will be the price charged

Cancellation by Family Friendly Skiing Limited

Family Friendly Skiing Limited reserves the right to cancel your holiday at any time for reasons of "Force Majeure". These include weather, strikes, riots, war, natural disaster, political unrest, civil strife, epidemics, acts of God, etc. We do not accept liability for disruption, travel delay or holiday enjoyment as a result of "Force Majeure".